Communication with the public in the health-care system: a descriptive study of the use of social media in Local Health Authorities and public hospitals in Italy
INTRODUCTION.In 2010 the Italian Ministry of Health set out recommendations for the use of social technology and Web 2.0, inviting organisations within the Italian national health service (Servizio Sanitario Nazionale, SSN) to equip themselves with instruments.Objectives.1.to ascertain how many local health authorities (Aziende Sanitarie Locali, AS